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Create and verify your account

Creating an account only takes a few steps. Choose the sign-up option shown on ReloadRewards and enter accurate details that belong to you.

If you sign up with your phone number, we will send a 6 digit verification code. Enter it on the verification screen, then create your password. Passwords must be 8 to 14 characters and include at least one letter, one number and one special character. Spaces are not accepted.

You may also be asked to verify your email address. Open the verification message from ReloadRewards and select the link inside. If it does not arrive, check your spam or junk folder before requesting another message. Recent requests may have a short waiting period.

Keep these security basics in mind:

  • Use a password you do not use elsewhere.
  • Never share a password or verification code.
  • Keep your email address and phone number current.
  • Do not create duplicate or shared accounts.

If a code has expired, request a new one and use the latest code sent. If you think someone else has accessed your account, contact [email protected] promptly.