What to include in a partnership enquiry

A useful partnership enquiry gives the ReloadRewards team enough context to understand your business, proposed offer and tracking setup. You do not need to turn it into a long proposal.

Before emailing, gather the details you already have:

• Business basics: Your brand name, website and the best contact person.
• Offer idea: The cashback rate or amount you want to discuss.
• Eligibility: Which customers, products, services or order values would qualify.
• Conditions: Any caps, exclusions, approved coupons or other important rules.
• Offer availability: Any dates or availability details that the team should know.
• Tracking: Whether purchases can be attributed directly or through an affiliate network or tracking provider.
• Validation: How orders, cancellations, returns, refunds, exchanges and chargebacks are confirmed.
• Customer guidance: Realistic tracking and approval timeframes that could appear on your merchant page.

It is fine to mark an item as still being confirmed. Clear unknowns are more helpful than assumptions, especially because cashback depends on successful attribution, validation and the terms displayed when a member activates.

Send your enquiry to [email protected]. A concise email with these points gives the Partnerships team a practical basis for discussing customer acquisition, retention and cost-effective marketing through a ReloadRewards offer.