How a ReloadRewards partnership works

The customer journey is simple, while eligibility and validation protect both members and merchants.

1. An offer is published. The merchant's ReloadRewards page shows an active cashback offer and its terms. These may cover eligible customers, products or services, order values, rates, caps, exclusions and approved coupons.
2. A member activates cashback. The member signs in, activates the offer through ReloadRewards and follows the opened link or shopping session to the merchant.
3. The member completes an eligible purchase. Staying in the activated session and following the published terms helps the purchase be attributed correctly.
4. The transaction is reported and checked. ReloadRewards receives transaction and attribution information from participating merchants or affiliate networks. A tracked purchase may first appear as pending while the merchant validates it.
5. Cashback progresses. After validation, cashback may move to approved and later available. Only available cashback can be withdrawn, subject to the applicable terms.

ReloadRewards may receive a commission or other benefit when a qualifying purchase is attributed to the platform. Cashback is calculated from the offer rate and eligible purchase amount reported for that transaction.

Returns, cancellations, excluded items, unapproved coupons or failed tracking can affect eligibility. Clear merchant terms make the process easier to understand before activation. To discuss how your offer could work, contact [email protected].