Cashback activation is not working

A cashback activation starts the shopping session that connects your purchase to ReloadRewards. If the Activate button does not work, check these points in order:

1. Make sure you are signed in to the correct ReloadRewards account and have completed registration.
2. Check that the store currently has an active cashback offer.
3. Read the store's cashback terms and exclusions.
4. Allow essential cookies, then pause any ad blocker, content blocker or VPN that may interfere with tracking.
5. Refresh the ReloadRewards store page and activate again.

Cashback or activations may occasionally be unavailable. If the page shows that message, wait and try again later.

If activation succeeds but the merchant does not open, do not search for the merchant separately and continue shopping. Return to ReloadRewards and start a new activation. If you see a message that the merchant could not be opened safely, refresh the page and retry.

Once the merchant opens, complete the purchase promptly in that browser and session. Avoid switching devices or browsers, clicking another publisher's link, or using a coupon that is not approved for cashback. Each activation is for one transaction, so activate again after a failed checkout or before placing another order.

If the issue continues, contact Support with the store name, time, browser, device and exact error message.