How cashback activation works
Choose a store, read the current eligibility conditions, then activate cashback before completing your purchase in the same shopping session. Ad blockers, competing reward extensions, or leaving the tracked journey can prevent a purchase from recording correctly.
Read the terms before shopping
Rates and exclusions vary by merchant. Check excluded products, voucher rules, purchase regions, subscription conditions, and the expected tracking and approval timeframes displayed on the store page.
Track each reward stage
The dashboard separates pending, approved, available, withdrawn, and paid cashback so you can understand whether a purchase is still being assessed or is ready for withdrawal.
Keep evidence for support
Retain the merchant order confirmation and use the activation details in your account if you need to submit an eligible missing-cashback claim.